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Frequently asked questions

Cloud :

Shared hosting means that your site will share the same server with many other sites. This is usually the cheapest option. VPS hosting is significantly more robust, offering features you won’t find with shared hosting, and it is the most expensive. It is best to choose shared hosting when: you run a small business and you don’t believe a major growth and/or your site is quite small. It is best to choose VPS hosting when: your business is medium-sized or larger, and/or you generate a high volume of traffic, and a lot of disk space and bandwidth will be needed.

Shared hosting simply means that several clients share the same physical web server ” the same resources and OS”

The domain name is the address of your website, and it is the way your contacts and customers find you on the web.

Search engines, such as Google, consider all domains to be equal, which means that just because you have a .com domain name does not necessarily mean that you will rank higher.

The client must provide us with a transfer authorization code which is called EPP code.

Two cases can occur:

The customer points his DNS on our servers by creating a management package to use the Imail/hosting package.

Icosnet communicates to the customer the IP address of our Imail/hosting server and the latter must communicate it to his host (or do it himself if he has the hand) to point the MX record on our server.

Two cases can occur:

    – The customer points his DNS on our servers by creating a management package to use the Imail/hosting package.

    – Icosnet communicates to the customer the IP address of our Imail/hosting server and the latter must communicate it to his host (or do it himself if he has the hand) to point the MX record on our server.

The VPS (virtual private server) is a virtual server that appears to customers as a dedicated server, they technically share a server, but they get a dedicated share and each with its own OS, and its own resources: CPU, RAM, storage capacity.

It is an outsourcing solution, providing a suitable environment for hosting the customer’s servers. The customer brings the server and rents the storage space, and the service provider provides the physical security, power, dedicated Internet connections and cooling.

Discovering your location
Racking up your computer equipment
Connecting to electricity and the network
Start-up and configuration of your equipment
Operational equipment

Two cases can occur:

    – The customer points his DNS on our servers by creating a management package to use the Imail/hosting package.

    – Icosnet communicates to the customer the IP address of our Imail/hosting server and the latter must communicate it to his host (or do it himself if he has the hand) to point the MX record on our server.

All customer data are hosted in Algeria at the DATACENTER of Icosnet.

Icosnet’s Collaborative Messaging Pro is a complete messaging solution provided by ICEWARP with a wide range of features, as well as a user-friendly interface equivalent to that of a Solution installed on a user’s workstation that allows to :

    Write, Read and Organize Emails

    Contacts, Calendars, Tasks, Files…

    Organize meetings

Cyber Sécurité :

An endpoint can be a laptop, a smartphone, a server, as soon as a device is connected to a network, it can be considered an endpoint.

Endpoints are seen as the front line.

Endpoint security consists of detecting malicious activity to protect computer networks (servers, computers and mobile devices) from intrusions and malware attacks.

Endpoint security is a priority for companies to protect their networks.

Buyers should look for a solution that offers a combination of modern, often called “Next-Gen”, and fundamental approaches.

Fundamental features:

Antimalware/antivirus;

Application Lockdown;

Behavioral Monitoring/Host Intrusion Prevention System (HIPS);

Web Protection;

Web Control;

Data leakage prevention (DLP).

“Next-Gen” Features:

Machine Learning;

Anti-exploit;

Ransomware-specific;

ID theft protection;

Process protection (elevation of privileges) ;

Process protection (Code Cave);

EDR (Endpoint Detection and Response).

It is a distributed denial of service (DDoS) attack to disrupt the normal traffic of a targeted server, service or network by overwhelming the target or its infrastructure with networks of machines connected to the Internet.

It is an effective protection of a server or a network targeted by an attack (DDoS), using a specific network equipment or a cloud-based protection service

All Icosnet products and solutions are protected.

Internet Access, Co-located Hosting and VPS solutions benefit from a level 01 DDoS protection at no additional cost

No, icosnet’s anti-DDoS protection does not support solutions external to icosnet.

Attack reports for level 01 customers can be generated upon request to your account manager.

Solution Accès :

High-speed Internet access (or broadband Internet access) is Internet access at a higher speed than ADSL access, which can range from 2 MB to 1Gb.

It is an internet connection 100% dedicated to the customer, through a symmetrical line offers a downloade speed equivalent to the upload speed.

A WAN (Wide Area Network) is a network covering a large geographical area. Your modem sends and receives information to and from the Internet via its WAN port.

The LAN (Local Area Network) refers to the devices connected, by Wi-Fi or wired connection, in your home or office. This is your personal network. Together, your computer, phone, tablet and router make up your LAN.

The downstream speed (download) is the speed dedicated to receiving data on your device from the Internet.

The upload rate, on the other hand, is the rate used to send data from your device to the Internet.

In asymmetric, the upstream flow is not equal to the downstream flow, this type of connection.

This is the unique address on the entire Internet network that identifies a computer connected to the Internet. It is usually provided by your Internet service provider when you connect.

A private network is a network internal to a company. This type of network can be configured so that devices outside the network cannot access it.

The VPN (Virtual Private Network) IPSec (IP Security) is a public network transiting the Internet. It allows communication between several sites and individuals in an encrypted and secure manner.

An MPLS (MultiProtocol Label Switching) infrastructure is a private end-to-end network that does not transit the Internet. The risks of intrusions or security breaches are less important than with an IPSec VPN network. On the other hand, there is no Internet-related slowdown.

It is a security system consisting of a simple program or a specific machine, which serves as a protective filter between a computer or a private network and the Internet.

 

Collaboration illimité :

Voice over IP or “VoIP” for Voice over Internet Protocol, is a technique that allows the transmission of telephone communication via a network that accepts the TCP/IP protocol such as a local network or the Internet.

Setting up an IP phone system is instantaneous, you can start calling with an application you download to your computer. From there, you can customize calling features, such as call forwarding and answering machines, from a simple online portal.

Icosnet assigns you an IP number which is based on the SIP protocol. Our range is 09824xx xxx. It is a non surcharged Algerian number.

Soft phone ip

Soft phone ip

IP-PBX with SIP 2.0

Cisco Call Manager

Avaya Inc

Getaway SIP /fxs

Contact Center Solution

Conferencing equipment example (ALCATEL, Yealink, Polycom)

The A2P SMS is sent by an application used by a company to a person on his mobile.

The A2P SMS is used by companies in all fields of activity of different sizes (start-ups, SMEs, independents, traders as well as franchisors or national and international groups).

It is used for marketing and advertising messages, alerts, notifications, booking confirmations, appointment reminders, loyalty offers and many more.

The SMS API allows your company to integrate SMS messaging into your existing software platforms.

E-FAX or FAX to Mail is a cloud-based fax solution that allows you to send faxes via an email address on your computer or phone.

Faxes are received via your mailbox and sent to your IP number 09xxxxxx

A call center is a business function that handles inbound and/or outbound phone calls with customers. A cloud-based call center, is a call center whose technology is in the cloud and is hosted and supported by a third-party provider (ICOSNET).

No, you can join a meeting by accessing the link sent by the organizer.

No, the V-ROOM rates are available on the website.

L’application V-ROOM arrive bientôt, restez branchez.

 

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