Instant support at your fingertips!
Allow your customers to contact you instantly and with a single click to help them solve quickly and effectively their problems.
Seize every sales opportunity!
Don’t let prospects slip away from you. With our Click-to-Call solution, be available to answer their questions, direct them and increase your sales.
An interactive knowledge base with our chatbot functionality
Simplify access to information and answer your customers’ frequently asked questions with our chatbot. Offer assistance even when you are no longer at the office.
NOS OFFRES i-call
Advantages
Reduction of waiting times
Offer a smooth customer experience to your customers.
Improved communication
Strengthen communication with your customers through an effective and direct way.
Competitive advantage
Offer exceptional customer service that strengthens your brand image.
Frequently asked questions
QUESTIONS FREQUENT
iCall or the Click to call, is a means of communication that you integrate into your web and mobile sites and applications thanks to our solution and which allows you to become more reachable for your customers and to improve your communication and this with a single click on the call button that you will add to your site or application.
Click-to-call consists of receiving incoming calls between you and your customers with a simple click: First of all, you should integrate our solution via the API URL or Code. When the iCall button is placed on your website or application, customers will click on the button and will be redirected to a web phone to place the call.
To receive calls via the iCall solution -Click to call- you should you must have an internal professional communication system, such as a contact center solution, an PBX or you can install our soft phone application “Icosip” on your desktop computers for receiving calls.
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Adresse
Centre d’Affaires El Qods, 6éme niveau Chéraga 16000Téléphone
+ 213 21 99 33 42Mail
contact@icosnet.com
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