Contact Center Solution

Your new approach to customer relations



6 500 DZD /HT /Mois /Licence

Soit 7 735 DZD/ TTC

  • Gestion des appels entrants (Répondeur, mis en attente et boite vocale)
  • Gestion des appels sortant automatique et manuel
  • Enregistrement des appels
  • Serveur vocal interactif
  • Outil de supervision en temps réel
  • Outil de reproting (statistique en temps réel et historique)
  • Interface unifié multicanal(Réseau sociaux, mail et SMS)
  • Editeur de campagne et d’agenda
  • Répertoire personnalisé et historique d’appel
  • Outil de Scripting
  • Maintenance technique
  • Editeur de rappel personnalisé
pricing image
Incoming call management
Automatic and manual outgoing call management
Call recording
Interactive voice server
Real time supervision tool
Reporting tool
Unified multi-channel interface (social networks, email and SMS)
Campaign and calendar editor
Personalized directory and call history
Scripting tool
Technical maintenance
Custom callback editor


Better management of incoming and outgoing calls

Streamline your customer communication effectively using our comprehensive solution. Automate your outgoing calls for enhanced efficiency.

An all-in-one platform

Phone, SMS, email, web form, And Chat. Manage all your customer interactions within a unified platform, regardless of the communication channel used.  

Manage your activity in real time

An advanced interface with metrics to track and optimize agents' performance in real time.



Access all the functionalities of a call center through a cloud-based solution without any infrastructure costs.


Inbound and outbound calls and different communication channels to enhance the efficiency and improve the overall customer experience

Technical Support

A dedicated team of experts available to support you and address all your requirements.

Online payment

No need to go anywhere! Use your CIB or EDAHABIA card to make your online payement.

For more information contact us

Frequently asked questions


A call center is a business function that handles inbound and/or outbound phone calls with customers. A cloud call center, is a call center whose technology is in the cloud and is hosted and supported by a third party provider (ICOSNET).

Subscribe to our newsletter


Faxes on mobile and computer

Web hosting

Website hosting in Algeria